Effective Strategies for Dealing with Conflict

75-Minute Recording of Video Online Seminar • Originally Broadcast July 30, 2008

It’s nearly impossible to avoid conflict. Every team goes through natural stages of excitement and frustration while working together. This seminar will equip you with the tools you need to resolve a variety of conflicts you may experience as a student leader. By gaining an understanding of conflict resolutions styles, you’ll be better able to deal with conflicts that arise within your organization and beyond.

By recognizing and responding to conflicts effectively, your team will be able to successfully tackle challenges and strengthen the relationships between organization members, advisors, and administration. You’ll also be able to identify ways to prevent future conflict through improved communication.

Learning outcomes for you:

• Recognize conflict resolution styles
• Demonstrate conflict resolution tactics
• Recognize and respond to signs of potential conflict
• Identify strategies and resources for resolving conflict among peers, with administration, and with other organizations

Who will benefit from this seminar:

• Student Organization Leaders
• Student Organization Advisors
• Student Members of:
  • Campus Activities Boards
  • Student Government
  • Peer Mentorship Groups
  • Fraternities/Sororities
  • Resident Life
  • Resident Hall Associations

Featured Higher Education Presenter:

Rev. Dr. Jamie Washington

Washington Consulting Group

Available in CD or print transcript format. The CD contains a video presentation with PowerPoint and can be viewed on any standard personal computer equipped with Windows Media Player. Our CDs are not compatible with Macintosh computer systems. Presenters' handouts are included as a PDF on CDs and in hard copy with transcript purchases.