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Navigating Team Conflicts: Recognizing Your Triggers

Conflicts often escalate when student leaders feel triggered and their buttons get pushed during common organization discussions around topics like budgets, priorities, and campus dynamics.

Unexpectedly, they may feel strong, intense emotions that may feel overwhelming or disorienting.  

Often, they react in ways that are less effective and may shut down the conversation.

Mismanaged hot buttons can result in escalating conflict, deep misunderstanding, and resentment that can fester and create barriers to inclusion, collaboration, and productivity.

In this National Center for Student Leadership trainer, Kathy Obear, Ed.D., helps student leaders identify their “hot buttons” and begin to understand why they feel triggered in certain conflict situations.

We discuss:

  • Common triggers of student leaders
  • Ways you often react that can escalate conflicts and tension
  • 7 common roots of triggers
  • Way you can de-escalate triggering situations

Learning Outcomes

  1. Identify the types of comments and behaviors that are your “hot buttons” as a student leader.
  2. Discuss the pros and cons of your typical reaction when you feel triggered.
  3. Explore the reasons you feel triggered.
  4. Explore ways to de-escalate conflict situations when you feel triggered.

Presented by Kathy Obear, Ed.D.

Dr. Kathy Obear, President, ALLIANCE FOR CHANGE Consulting, has over 25 years experience as a trainer and organizational development consultant specializing in creating inclusion, team and organizational effectiveness, conflict resolution, and change management.

In addition to consulting with colleges and universities, Dr. Obear works with human service organizations, government agencies, and corporations to create work environments that value and respect the contributions and talents of all its members. She works with the leaders and the employees of organizations to redesign work practices, team dynamics, and policies and practices to reflect the organization’s core values of inclusion, diversity, empowerment and customer service. Some of her clients have included Toyota, Human Rights Campaign, Verizon, American Friends Service Committee, MassMutual Insurance, and Wachovia Bank.

Kathy is a founding faculty member of The Social Justice Institute, a five-day intensive professional development program for social justice educators and practitioners focusing on dynamics of race and racism. For over a decade she has passionately worked to help diversity trainers and practitioners respond more effectively when they feel “triggered” so they navigate difficult dialogues and triggering events with greater competence.

Her diversity articles include “Best Practices that Address Homophobia and Heterosexism in Corporations,” The Diversity Factor, and “Navigating Triggering Events: Critical Skills for Facilitating Difficult Dialogues,” The Diversity Factor. Kathy completed a doctorate in Social Justice Education from The University of Massachusetts, Amherst.

 

Earlier in her career Kathy worked in Student Affairs at several colleges, including Colorado State University where she coordinated leadership development and educational programming. Since starting her consulting business in 1987, Dr. Obear has given speeches and facilitated training sessions at hundreds of universities across the nation, including Quinsigamond Community College, University of Minnesota-Duluth, University of Colorado-Boulder, Smith College, Western Washington University, University of Wisconsin, and UCLA.


National Center for Student Leadership Training CDs are...

Fast... each program takes about 30 minutes to complete and delivers tremendous knowledge and insights. Gather your organization and view the program together, or students can watch individually when it fits in their schedule.

Focused... the content concentrates on one issue to provide a thorough understanding of the material. You'll receive a training video, PowerPoint, and supplemental handouts with each program.

Convenient... Watch the presentations on your own schedule. Purchase the programs now, and view them whenever you'd like. When you're done, add them to your permanent leadership library.

Affordable... the more programs you watch, the greater your discount! See pricing below.


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Navigating Team Conflicts: Recognizing Your Triggers training CD - Only $99

Add a Campus Access License: A campus access license allows the CD contents to be loaded onto a single institutional internal website for unlimited, convenient on-demand access for members of the campus community. This eliminates the need to route the CD or worry about it getting damaged/lost. A campus access license is an additional $100 for a single training CD and $400 for a 4-CD training package.

 
Choose: 
Navigating Team Conflicts: Recognizing Your Triggers training CD only$99
Navigating Team Conflicts: Recognizing Your Triggers training CD w/ Campus Access License$199

Or order by:
Mail/fax: Click here to download the PDF order form.
Phone: Call 800-206-4805 ext. 1.

 

 
National Center for Student Leadership